Community Navigator Service Guide for Patients
People miss out on services and activities for many different reasons but one of the main reasons is not knowing what is available. There is growing evidence to suggest that social, community and voluntary services have resources which can help people improve their wellbeing. Your Doctor and Sussex Community NHS Trust think so to and have made the Community Navigator Service available in your GP Practice.
The aim of the service is to:
- Meet with you
- Listen and help identify your needs
- Provide information
- Help you access non-medical services, groups or activities which can help you improve how you feel and what you can do
- Support you to attend groups, activities or services, which can help have your needs met.
Community Navigators are trained workers who will be checked by the Disclosure & Barring Service to ensure safety.
How does the service work?
A Navigator will meet with you to help identify what your needs are. They will provide information and help you access non-medical services, groups or activities which can help improve how you feel and what you can do. Volunteers working for the service can also support you to attend groups, activities or services which can help to meet your needs met.
How do I get referred?
Please speak with your doctor, practice nurse, health visitor, district nurse or a member of the surgery reception team.
This service is;
Free, confidential and independent
Further Community Information available:
Mouthcare matters: if you need any mouth care advice for patient's carer's, people with learning disability or for nursing/residential home residents, you can find leaflets and posters on this website. There is a training session for carers social care staff available and more information: www.mouthcarematters.hee.nhs.uk/
For community organisations, clubs, and societies there is a good directory : www.escis.org.uk.
For information about finding care and support for adults and elderly relatives : www.carechoices.co.uk
Registered charity number 1139470