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NEWS FLASH !!! NEW WEBSITE for Foundry Medical Centre Lewes, follow this link to  learn about the Foundry, From its very early stages the Foundry Health ethos was much more than just moving to a new building or merging three surgeries into one - www.foundryhealthcarelewes.co.uk

March 12, 2018  PRESS RELEASE

£55k award for new health hub in heart of Lewes

Plans to improve access to GPs and provide a broader range of health services in Lewes have been recognised by a £55,000 government award for the new health hub in North Street Quarter.   

The award comes from The Greater Brighton One Public Estate Programme which supports projects that improve public services, stimulate economic growth and free up land for regeneration. It was awarded following a joint bid from Lewes District Council and local healthcare partners, including Lewes’s three GP practices who will join forces to offer more services and improved access for local people. 

School Hill Medical Practice, St Andrews Surgery and River Lodge Surgery will relocate into the new health hub, while still retaining the Ringmer branch surgery for the community.  The creation of a health hub in the heart of the town will help meet increased demands on local GP practices. More appointments will be available as the health hub will be open seven days a week and will bring together other healthcare providers including a practice pharmacist, paramedic and nurse specialists.

The grant will be used to design the facilities and spaces inside the hub. Specialist healthcare architects Murphy Philipps have been appointed to carry out the work, which will help health providers to plan their move into the hub and ensure the new premises meet their operational needs. The external design of the health hub has been carried out by the team of architects working on North Street Quarter and has been given full planning approval.

Dr Jason Heath, GP partner at St Andrews Practice, said: “We are one step closer to being able to offer high quality integrated General Practice from the very heart of the town, in a way that is sustainable and secured for the local community for the future.

“We will now work with architects Murphy Philipps on the specifications of the design on the state-of-the-art premises, which will see an integrated primary and community care facility with the long term aim to transform the delivery of health and social care in the town, and better support people to lead healthy lives.” 

Marc Levinson from specialist healthcare architects Murphy Philipps, said: “We are very excited to be part of the team on this exciting project to enhance health services for local people. We will be working closely with health providers to tailor the new facilities to make sure they meet the needs of the community, and are fit to provide first rate care.”

The North Street Quarter health hub forms part of a wider model for Lewes with the development of a health and social care campus, encompassing both existing facilities and a new facility. The Lewes Health Campus will be a catalyst for change to health and social care for the whole town of Lewes and wider population.

There is no need for patients registered at the three surgeries to do anything to get a new GP as they remain registered with the GP partners working from Lewes Health Hub.

Updates about the progress of the Health Hub will be posted on the North Street Quarter website.  Please visit www.northstreetqtr.co.uk for further information. 

Patient Advice

Patient Advice and Liaison Service (PALS)

PALS The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.

Find out more

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve , follow this link.

Or use the following contact details:

Email                     https://web.nhs.net/owa/redir.aspx?C=eTHTsOD9cEOnmBh3GUMqUgIHEhFoENBIm62LXKc6g2d9Ey2-rhNXdry4y8VO0ysd19LHeJi0t48.&URL=mailto%3aengland.contactus%40nhs.net

Telephone:         0300 311 22 33

Address:              NHS England

                                PO BOX 16738

                                Redditch

                                B97 9PT



 
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