Welcome to St Andrew's Surgery - LEWES
We provide the highest quality healthcare to patients in the area. Our doctors, nurses and all our staff are dedicated to offering a professional service and this surgery website will help us to keep our patients up to date with news and information about our Practice.
In order to maximise diminishing resources during the current situation, St Andrew’s Surgery will be closed to patients until further notice. You can still contact the surgery by phone in the usual way (01273 476216) or online.
IMPORTANT UPDATE RE COVID -19
A Covid ‘hot hub’ assessment site is now operational in Lewes, at River Lodge Surgery.
If you are concerned you have symptoms of Coronavirus please continue to access advice, in the first, instance via NHS 111 online, or by phoning 111 if you do not have computer access, or if your symptoms are becoming significantly worse.
Patients whom NHS 111 deem to require further assessment will be given a GP appointment time to attend River Lodge Surgery to see a GP who will meet them in outside, dressed in their PPE equipment, in the ‘hot hub’ assessment drive-thro facility.
For most patients, they will be assessed in their car; measuring pulse, oxygen levels and breathing rate. This will allow rapid safe checking of those patients where we need to decide who needs hospital assessment, who can be reassured and advised to continue self-care at home or who needs treatment for a coexisting condition.
This unit is working by appointment only, and we are not yet able to test specifically for the virus but are making quite accurate clinical diagnosis in the vast majority of cases.
The unit will allow rapid and efficient patient assessment in as safe an environment for staff and other patients as we can achieve.
Patients not thought to be at risk of having active Covid infection but needing face to face assessment for any other conditions will be given a GP appointment time at either School Hill or Anchor Field Surgery - the ‘cold’ sites. Please be aware, we are measuring the temperature of all patients on arrival. If your temperature is above 37.8 you may be re-directed to the ‘hot hub’ site if this is felt appropriate. This is for the protection of other vulnerable patients who may be attending the ‘cold sites’, and to minimise the risk of staff infection.
We would like to thank our patients for continuing to actively engage with social distancing, self-isolation, household 14 day quarantining and shielding/supporting those that are shielding. We are also grateful for the understanding people are showing in terms of the limitations the situation is placing on usual day-to-day healthcare. Proactive management of health conditions remains a high priority. We are extremely appreciative of the support and co-operation we have had from our local community pharmacies, as well as all the other community services working alongside us.
St Andrew's Surgery is just one site of our newly merging Primary Care Network called Foundry Healthcare Lewes. If you have an appointment booked with a GP or Nurse at St Andrew's Surgery we will contact you to let you know which GP Surgery this has been moved to; either River Lodge Surgery, Malling Street Lewes BN7 2RD, School Hill Medical Practice,33 School Hill Lewes BN7 2LU or Anchor Field Surgery, Anchor Field Ringmer BN8 5QN
We are working at reduced capacity and expect this to continue for some time. We have suspended appointments for some of our non urgent services with our Nursing Team and we will be offering phone consultations for most of our GP appointments. We are strongly advising patients to try to avoid coming to a surgery or pharmacy unless unavoidable to help us to try and reduce the spread of the virus. Please follow the guidelines regarding social distancing. More information can be found here CLICK HERE
- If you normally bring your repeat prescription to the surgery please put in the letter box and tick the preferred pharmacy box and collect your prescription from the Pharmacy. Alternatively please phone The Prescription Ordering Direct Service on 08081647678 and they will organise for your medication to be sent to a local Pharmacy. Please allow 3 working days to process.
- If you have a prescription to collect from the surgery telephone us on the above number and we will arrange for your prescription to go to the pharmacy of your choice.
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
- if you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started.
- if you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
- it is likely that people living within a household will infect each other or be infected already. Staying at home for 14 days will greatly reduce the overall amount of infection the household could pass on to others in the community
- for anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period.
- if you can, move any vulnerable individuals (such as the elderly and those with underlying health conditions) out of your home, to stay with friends or family for the duration of the home isolation period
- if you cannot move vulnerable people out of your home, stay away from them as much as possible
- if you have coronavirus symptoms:
- do not go to a GP surgery, pharmacy or hospital
- you do not need to contact 111 to tell them you’re staying at home
- testing for coronavirus is not needed if you’re staying at home
- plan ahead and ask others for help to ensure that you can successfully stay at home and consider what can be done for vulnerable people in the household
- ask your employer, friends and family to help you to get the things you need to stay at home
- wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser
- if you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
- Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
To register for Online Access please bring with you 2 forms of ID (passport, driving licence and bank statements) to the surgery & a member of our reception team will assist you.
For Non-urgent contact with the surgery you may use the following email addresses:
Patient Reference Group HWCCG.firstname.lastname@example.org
In addition please use the buttons below to order your repeat prescription, inform us of a change of address or update your clinical record, or give us your feeback
Spring Newsletter 2018
Autumn Newsletter 2019
We are currently working on an information website to keep everyone informed of the developments toward the merge of the three surgeries and changes and improvements to the service we provide
(Site updated 01/04/2020)