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NEWS FLASH!!! (11.05.2020) - Update following the announcement regarding the closure of St Andrew's Surgery during the current pandemic. We are now looking to offer a small number of pre-booked Nurse appointments. These will mainly be offered to vulnerable patients, but will include some routine procedures moving forward.

For staff and patient safety the site will still remain closed to walk in enquiries. Please contact the surgery by phone in the usual way (01273 476216) or online.  For more details see below.

Confidentiality and data protection


Why we collect information about you

In the National Health Service we aim to provide you with the highest quality of health care.  To do this we must keep records about you, your health and the care we have provided or plan to provide to you. 

These records may include :

§         Basic details about you, such as address, date of birth, next of kin

§         Contact we have had with you such as  clinical visits

§         Notes and reports about your health

§         Details and records about your treatment and care

§         Results of x-rays, laboratory test etc.,

§         Relevant information from people who care for you and know you well, such as health professionals and relatives

  It is good practice for people in the NHS who provide care to:

·         discuss and agree with you what they are going to record about you

·         give you a copy of letters they are writing about you; and

·         show you what they have recorded about you, if you ask.

How your records are used


The people who care for you use your records to:

§         Provide a good basis for all health decisions made by you and care professionals

§         Allow you to work with those providing care

§         Make sure your care is safe and effective, and

§         Work effectively with others providing you with care

Others may also need to use records about you to:

·         check the quality of care (such as clinical audit)

·         protect the health of the general public

·         keep track of NHS spending

·         manage the health service

·         help investigate any concerns or complaints you or your family have about your health care

·         teach health workers and

·         help with research

Some information will be held centrally to be used for statistical purposes.  In these instances we take strict measures to ensure that individual patients cannot be identified.

We use anonymous information, wherever possible, but on occasions we may use personally identifiable information for essential NHS purposes such as research and auditing.  However, this information will only be used with your consent, unless the law requires us to pass on the information.

  You have the right

You have the right to confidentiality under the Data Protection Act 2018 (DPA), the Human Rights Act 1998 and the common law duty of confidence (the Disability Discrimination and the Race Relations Acts may also apply).


You also have the right to ask for a copy of all records about you


§         Your request must be made in writing to the organisation holding your information

§         We are required to respond to you within 30 days

§         You will need to give adequate information (for example full name, address, date of birth NHS number etc.,)

§         You will be required to provide id before any information is released to you.

If you think anything is inaccurate or incorrect, please inform the organisation holding your information.


The Data Protection Act 2018 requires organisations to notify the Information Commissioner of the purposes for which they process personal information.


The details are publicly available from the Information Commissioner:

            Wycliffe house

            Water Lane


            Cheshire   SK9 5AF

Tel:       01625 545745



Freedom of Information Act - publication scheme

The Freedom of Information Act 2000 requires that the Practice makes available a publication scheme. A publication scheme is a guide to the classes of information that the Practice intends to make routinely available. This scheme is available on request from the Practice Manager.

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